Booking Process & Patient Journey

We’re here to support you on your journey to optimal health and well-being. If you have questions, need to schedule an appointment, or simply want to learn more about the services we offer, please don’t hesitate to get in touch with us. Our dedicated team is ready to assist you in any way we can.

We understand that having detailed information is crucial when making decisions about your health and well-being. To provide you with a clear understanding of the services we offer, we offer a range of in-depth information packs for you to read at your convenience.

We’re delighted that you’ve chosen The Barn Clinic for your healthcare. Scheduling an appointment with us is easy and convenient.

Our friendly and knowledgeable staff will assist you in finding a suitable appointment time based on your availability and the type of medical service you require.

When scheduling an appointment, please have the following information ready:

• Your full name
• Contact information (phone number, email address)
• Preferred date and time for the appointment
• The reason for your visit or the type of service you require

Please note that appointment availability may vary based on the type of medical service and the availability of our medical professionals. We strive to accommodate your preferred time as much as possible.

After booking your appointment, you will receive an email detailing your appointment information. This email will contain links to one or more online patient forms that you will be required to complete and submit prior to your appointment with us.

We also kindly request a deposit payment to secure your appointment. This email will contain a link to make your deposit payment via a secure online payment system.

We also ask that you agree to and sign our Schedule of Fees. As a clinic, we pride ourselves on being transparent and open with our fee information. Therefore we ask you to confirm you understand and agree to the fee structure, so you aren’t met with any surprises down the line.

We take a deposit for all appointments.

We will hold your appointment without a deposit for 48 after making the appointment, to allow you enough time to complete your deposit payment.

If you need to reschedule or cancel your appointment, kindly notify us at least 14 days in advance. This will allow us to accommodate other patients effectively.

You can move or cancel your appointment anytime up to 14 days before to your scheduled appointment. If you are to move or cancel your appointment within this 14 day period, you will unfortunately lose this deposit.